THE BUSINESS CASE FOR EMOTIONAL INTELLIGENCE (EQ)

In the introduction we referred to a study by Daniel Goleman. This study showed that EQ:

accounted for 67% of the abilities deemed necessary for superior performance in leaders, and mattered twice as much as technical expertise or IQ. (Wikipedia)

Activity 2

A study done by Six Seconds yielded a similar result. It is important for you to understand the relationship between EQ and Leadership and Organisational Importance. The more clearly you grasp the relationship between EQ and performance, the more motivated you will be to develop your own EQ. Please download the study done by Sixty Seconds (click on the link below), read it carefullyand then answer the questions that follow.

Six Second's Study. (The article will open in a new window and we suggest you download the PDF version.)

Now that you have been provided with some exposure to EQ, this is a good place for you to pause and reflect on your understanding of EQ. Please reflect on your understanding of EQ and answer the following questions:

What did leaders in the study identify as being the top issues they faced at work?




Examples of Emotional Intelligence are:







Which of the following statements is true?




Which statement is true?





Which statement is true?





In the study engagement was shown to lead to:






It is possible that poor emotional intelligence is linked to ethical behavior. Which statement do you agree more with?



Which statements are made in the article?





High EQ has been shown to:





Which statement is true?



As you will discover in My EQ, self - awareness lies at the heart of emotional intelligence. We are going to address this fundamental skills in the next two pages entitled "The Johari Window" and "Self - Awareness".